Terms & Conditions
Welcome to The Moroccan Tours. By using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any bookings or using our services.
1. Services
The Moroccan Tours provides a wide range of travel services across Morocco, including guided tours, customized itineraries, and comprehensive travel planning. All tours and services are subject to availability and may carry additional terms or conditions, which will be communicated prior to booking.
2. Booking and Payment
a. Reservations
To book a tour or service, you must provide accurate information and follow the booking process as outlined on our website or through direct communication.
b. Deposit
A 20% deposit is required to confirm your booking. This amount will be applied toward the total cost of your tour. Payment instructions will be provided upon confirmation.
c. Final Payment
The remaining balance is due on the first day of your journey. Please ensure the full amount is available at that time.
d. Cancellations & Refunds
- Cancellations made more than 20 days before the scheduled start date will receive a 50% refund of the deposit.
- Cancellations made within 20 days of the start date or in case of a no-show are non-refundable.
- If The Moroccan Tours cancels a tour due to unforeseen circumstances (e.g., extreme weather, government regulations, or events beyond our control), travelers will be offered either a full refund or the option to reschedule.
3. Changes and Amendments
The Moroccan Tours reserves the right to adjust itineraries, schedules, or prices when necessary. Should significant changes occur, we will notify you prior to departure. If changes take place after booking, you may be offered an alternative option or refund, subject to availability and our policies.
4. Responsibilities
a. Traveler Responsibilities
- Ensure you have all required travel documents, including valid passports, visas, and permits.
- Comply with local laws, regulations, and cultural practices during your journey.
b. Agency Responsibilities
- We are committed to delivering high-quality services while prioritizing your safety and satisfaction.
- However, we are not liable for delays, damages, or inconveniences caused by events beyond our control, such as natural disasters, political unrest, or travel disruptions.
5. Liability
The Moroccan Tours shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is strictly limited to the cost of the services booked.
6. Privacy Policy
We value and protect your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and safeguard your personal data. By using our website and services, you consent to our Privacy Policy.
7. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the Kingdom of Morocco. Any disputes shall fall under the exclusive jurisdiction of the courts of Marrakech, Morocco.
8. Contact Us
If you have any questions or concerns regarding these Terms & Conditions, please contact us:
- Email: [[email protected]]
- Phone: [+212 6 65 95 17 13]